Our record-keeping and transfer agency services are sustained by industry-leading technology and our membership of FundSERV that enable real-time transaction processing and settlement; and timely, efficient and comprehensive reporting.

Account Parameters

  • Maintenance of share register

  • Support of individual client accounts

  • Processing and settlement of all transactions, including subscriptions , redemptions, transfers, switches, cash and reinvested distributions, systematic withdrawals and pre-authorized contributions

  • Issuance of transaction confirmations

  • Responding to client, advisor and dealer inquiries

Reporting Parameters

  • Issuance and ailing of client statements on pre-determined frequencies

  • Preparation of sales activity reports for advisors/dealers/brokers

  • Preparation of commission reports

  • Processing and remittance of commissions, trailers and performance fees

  • Issuance and mailing of unitholder tax slips

  • Filing of client-level reports to the Canada Revenue Agency

  • Reinvestment and remittance of distribution

  • Mailing of proxy circular

  • Issuance of material change notifications

Trust Accounting and Banking Parameters

  • Maintenance and analysis of accounting records

  • Maintenance and reconciliation of trust accounts

  • Reconciliation of bank accounts and cash management

  • Making electronic funds transfers and clearing manual cheques

  • Processing payments of taxes, fees and interest